Meet the Team At Cisco, we are redefining how our customers experience technology through the power of Cisco IQ Services and Applications. Our mission is to transform CX delivery by building intelligent, scalable platforms that anticipate needs rather than just reacting to them. As a member of our global, diverse, and AI-spec driven team, you will operate at the absolute frontier of innovation. We are deeply committed to leveraging the latest advancements in AI to build robust solutions that solve complex technical challenges for our enterprise customers, fostering a culture of curiosity, collaboration, and rapid iteration. CX Engineering | Experience: 5+ Years | Role Type: Software Engineer Role Overview We are seeking a Software Engineer to develop, and deliver scalable software solutions, driving end-to-end implementation across complex cloud-native and on-premises architectures. Key Responsibilities • Develop, test, and deploy Python-based applications and services aligned with Cisco’s Design Thinking Principles. • Write functional, clean code and unit tests with minimal guidance, enabling scale, reliability, and velocity in product releases. • Collaborate with product managers, designers, and engineers to define and implement new features that address customer needs. • Lead small-to-medium features or projects with limited complexity from technical design through completion. • Utilize AI-powered coding assistants, automation tools, and AI-driven analytics to accelerate coding, testing, documentation, and optimize software performance. • Stay current on industry trends, software development lifecycle, and agile engineering practices; coach others as needed. • Required Qualifications (Mandatory) • Working knowledge and expanded conceptual knowledge in primary technical job family; proficient with current technologies. • Proficiency in Python programming and related frameworks. • Strong understanding of software engineering principles, secure coding practices, and best practices. • Experience with version control systems (e.g., Git). • Ability to work effectively in a collaborative team environment. • Excellent problem-solving and communication skills. • Experience leveraging AI tools for coding assistance, automated testing, and code quality improvement. Preferred Qualifications • Experience with Cisco technologies or networking concepts. • Familiarity with cloud platforms, containerization, DevOps practices, and CI/CD pipelines. • Knowledge of automation tools and APIs. • Understanding of AI development platforms, AI infrastructure, and AI-powered workflow automation. • Experience with AI-driven troubleshooting and intelligent automation tools. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
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