Software Engineer(Python, IVR, Computer Vision)

Detailed Job Description

Mandatory technical skills  Minimum 1 Professional Python development 5+ years 2 Designing and debugging stateful, multi-step systems — state machines, session/context management, workflow engines, or protocol implementations 3+ years, demonstrable 3 REST API integration including mTLS, OAuth2, JWT client assertions, certificate lifecycle, and secret management 3+ years 4 Automated testing: unit test design, mocking, and test strategy as a correctness discipline 3+ years 5 CI/CD pipeline construction — GitHub Actions, GitLab CI, Azure DevOps, or equivalent 2+ years 6 Git-based branching and environment promotion workflows 3+ years 7 Production debugging from logs, traces, and metrics without interactive debugger access 3+ years 8 Reading and working within an existing framework or SDK that must not be modified Demonstrable Core responsibilities • Build and modify conversational flows across dialog, orchestration, and knowledge layers • RAG / knowledge-retrieval tuning • Own escalation logic: transfer conditions, routing destinations, context payload, and reason-code registration • Experience with LLM-driven conversation: prompt behavior, guardrail design, and awareness that models generate content nobody authored • Integrate backend systems through the established handler layer • Author automated tests — unit tests plus platform conversation-level test cases — and maintain the regression suite • Build and own CI/CD: validation, test execution, and gated promotion across environment tiers • Own deployment and rollback; act as first responder for production incidents • Independently diagnose and remediate defects to root cause, with a regression test accompanying every fix • Own configuration and feature-flag governance • Maintain design, test, and state documentation in alignment with running behavior • Reconcile inbound platform changes that originate outside version control, classifying behavioral versus cosmetic impact